How It Works

With your exclusive UnderCover Insiders Rewards, you enjoy everyday access to these money-saving benefits, subject to the limits and details stated below:

  • Unlimited automatic 10% Cash Back on every purchase from our Family of Brands, including: Laura Geller, Julep Beauty, Bliss, and Cover FX
  • 5% Cash Back on purchases from 1,500+ Marketplace and travel retailers, up to $1,000 per 12-month membership period
  • Unlimited Shipping and Return Shipping Rebates on purchases from our Family of Brands , $8.99 limit per order
  • Standard Shipping and Return Shipping Rebates at Marketplace retailers, up to $500 each per 12-month membership period , limit $10 per order

This exclusive membership is non-transferable. Your benefits are available only to you and your immediate family. “Immediate family” means you, your spouse or partner and your children living in your home who are permanent residents and at least 18 years old. There is a limit of one membership per household. In addition, membership benefits are available only to personal, non-commercial purchasers. Any order deemed a commercial (non-personal) use or high-volume/reseller order, in our sole discretion, will not be eligible for membership benefits. You must reside in the United States to be eligible for UnderCover Insiders Rewards, excluding residents in Iowa.  

Automatic 10% Cash Back at Our Family of Brands

With UnderCover Insiders Rewards, you automatically receive 10% Cash Back on all qualifying purchases from our Family of Brands:

  • Laura Geller
  • Julep Beauty
  • Bliss
  • Cover FX

How to receive 10% Cash Back

You can shop online and automatically earn 10% Cash Back on every purchase from our Family of Brands. Simply shop at any of the five retailers in our Family of Brands as you normally would. We’ll automatically add 10% of your purchase subtotal to your Savings. Your purchase subtotal is the amount of your final, qualifying purchase after any and all discounts or promo codes are applied. Your purchase subtotal does not include taxes, shipping charges, or any other fees added at checkout. Every month, you’ll receive a check for the total approved amount in your Savings.

Limits & Details:

Only merchandise purchases from our Family of Brands are eligible for 10% Cash Back. Gift card purchases, taxes, shipping charges, and other fees are not included in your 10% Cash Back savings. Claims and backup documentation must reflect USD in order to be eligible for 10% Back. Family of Brand purchases made on third-party sites are not eligible for 10% Cash Back. All purchases must be made directly from each retailer in our Family of Brands to qualify for 10% Cash Back.

5% Cash Back at Marketplace Retailers

As a UnderCover Insiders Rewards member, you can also earn 5% Cash Back on your purchases from 1,500+ retailers in the Marketplace, up to $1,000 per 12-month membership.

How to receive 5% Cash Back through the UnderCover Insiders Rewards portal

Shop online through the UnderCover Insiders Rewards portal to earn 5% Cash Back automatically. If you shop at Marketplace retailers outside the UnderCover Insiders Rewards portal, whether online, in-store or by mail order, your 5% Cash Back will not be automatic. However, you can still submit a Rebate Claim to earn 5% Cash Back on those purchases.

Shopping through the UnderCover Insiders Rewards Portal:

  1. Sign into your UnderCover Insiders Rewards account.
  2. On your main menu, click “Shop”, then “Shop Marketplace.”
  3. Find a retailer in the Marketplace and click through our links to shop online.
  4. After you click “Shop Now," the retailer’s website will open in a new window. Complete your purchase in the new window to earn 5% Cash Back automatically.

How to receive 5% Cash Back outside of the UnderCover Insiders Rewards portal

You can earn 5% Cash Back on your in-store, online (not through the UnderCover Insiders Rewards portal), phone, and mail order purchases, too. Simply shop at an eligible Marketplace retailer and submit a Rebate Claim to earn 5% Cash Back. You can submit your Rebate Claim online from your UnderCover Insiders Rewards account, or mail in your proof-of-purchase instead.

Submit your claim online:

  1. Sign into your UnderCover Insiders Rewards account.
  2. On your main menu, click “Rebates”.
  3. Select the “5% Cash Back + Shipping” rebate type and enter your purchase information.
  4. Submit your proof-of-purchase through the portal, or email it to [email protected]. Be sure to paste your claim number into the subject line of your email.

Submit your claim by mail:

  1. Mail your proof-of-purchase documentation to:

    UnderCover Insiders Rewards Rewards
    P.O. Box 290728
    Wethersfield, CT 06129-0728

Please note that all Rebate Claims must be submitted within 60 days of your purchase. Once we receive your mailed proof-of-purchase documentation, we’ll review your claim. Once your claim is approved, we’ll add your rebate to your Savings. This may take up to 3 weeks from submission to show in your Savings. Any mailed proof-of-purchase documentation must be sent and postmarked by the end of the month to receive a check for those purchases the next month. Checks are issued on the 15th of every month. For more information, please see the “Savings” section below.

Limits & Details:

To qualify for 5% Cash Back, you must be an active UnderCover Insiders Rewards member at the time of your purchase. Only purchases made at eligible Marketplace retailers qualify for 5% Cash Back. The 5% Cash Back is valid on merchandise only. Marketplace retailers are subject to change without notice. You can view the current list of eligible retailers by visiting the Marketplace from your member account. Simply click “Shop” on your main menu, then “Shop Marketplace” from the dropdown.

 When your purchase ships, your earnings will appear on your Savings page within 5-7 days. Online Marketplace retailers labeled “Rebate Required” are not eligible for automatic 5% Cash Back. You’ll need to submit a Rebate Claim via email or proof-of-purchase via mail to receive 5% Cash Back on purchases from these retailers. One purchase per retailer per day is eligible for 5% Cash Back. Purchases of gift cards and money orders, as well as purchases using a retailer’s bill-pay service, are not eligible for 5% Cash Back. You can save up to $1,000 every 12-month membership period with 5% Cash Back on Marketplace purchases. Claims and backup documentation must reflect USD in order to be eligible for 5% Back. Additional restrictions may apply for each participating retailer. To view restrictions for a specific retailer, visit the online Marketplace and click to view that retailer’s page. Any orders returned or cancelled will not be eligible for 5% Cash Back.

5% Cash Back at Travel Retailers

As a UnderCover Insiders Rewards member, you receive 5% Cash Back on travel reservations when you book with an eligible merchant in the Marketplace. This 5% is based on the total cost of your reservation before taxes, fees, and other additional charges are included. 5% Cash Back on travel reservations is paid out after your trip is complete and payment has been processed by the merchant you booked with. Then, your earnings will be applied to your Savings Center and included in your next savings check.

To earn 5% Cash Back on your travel reservations, visit the “Travel & Vacations” category on your Marketplace page and click any travel merchant listed. Then, click through the links to visit the merchant’s website and make your reservation in the new browser tab that opens.  

For travel reservations made at an eligible merchant in the Marketplace either offline or outside the program’s website, simply submit your proof-of-purchase documentation to earn 5% Cash Back.

Shipping and Return Shipping Rebates

You can claim unlimited Standard Shipping and Return Shipping Rebates on purchases from our Family of Brands, up to $8.99. You can also claim Standard Shipping and Return Shipping Rebates of up to $10 per claim at Marketplace retailers, up to $500 each per 12-month membership period. Please note that all Rebate Claims must be submitted within 60 days of your original purchase date.

How to submit a Rebate Claim

Submit your claim online:

  1. Sign into your UnderCover Insiders Rewards account.
  2. On your main menu, click “Rebates”.
  3. Select your rebate type and enter your purchase information.
  4. Submit your proof-of-purchase through the portal, or email it to [email protected]. Be sure to paste your claim number into the subject line of your email.

Submit your claim by mail:

  1. Mail your proof-of-purchase documentation to:

    UnderCover Insiders Rewards Rebates
    P.O. Box 290728
    Wethersfield, CT 06129-072

Proof-of-Purchase:

All your Rebate Claims must be submitted with valid proof-of-purchase documentation. Your proof-of-purchase documentation must be unaltered and include the purchase date, purchase total, items purchased, and the shipping and handling charges you paid.

Examples of valid proof-of-purchase include:

  • An order confirmation page
  • An order confirmation email
  • A packing slip
  • A sales receipt

To claim a Return Shipping Rebate, you must submit two forms of documentation with your claim: proof of your original purchase and proof of your return shipping charge.

Savings

All your Savings from UnderCover Insiders Rewards will appear on your Savings page, whether you shop from our Family of Brands or Marketplace retailers. To visit your Savings page, sign into your member account online and click “Savings” on your main menu.

You can also check on your Savings and the status of your claims by calling Customer Service at 833-499-2476.

You will receive a check on the 15th of every month for all approved qualifying purchases made the previous month.  Please allow 3-6 weeks for all mailed claims to be processed and paid out. 

If you decide to cancel your membership, you’ll still have access to your benefits until the end of your monthly term. After you cancel, you’ll receive a check for the remaining balance stated in your Savings.